Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. 7.3, 2.5
  4. Desktop App Installation and Administration Guide
  5. Desktop app settings
  6. Operating settings
  7. Management system desktop app settings
  8. General

General

The following options are available in the General section:
  • Right-click to dismiss Desktop pop-up
    Enable this option to allow end users to dismiss the desktop pop-up with a right-click.
  • Show uninstall option in control panel and Start menu (Windows)
    Enable this option to show the Uninstall button in the toolbar of the "Uninstall or change a program" dialog in Programs and Features when the
    BlackBerry AtHoc
     Desktop Notifier[edition] application is selected from the list of applications.
  • Collect workstation information (Windows)
    Enable this option to allow the desktop app to send the machine IP address, machine name, username, and domain to the
    BlackBerry AtHoc
     server. Disable this option to reduce the amount of user information that is transferred over the network. When this option is disabled, IP targeting does not work.
    The following table shows support for Collect Workstation Information in the desktop app:
    Collect Workstation Information support
    Version
    Notes
    7.3
    Machine IP and machine name. The value is retrieved in a call to baseURL.asp.
  • Stop checking for updates when Desktop is locked
    This option is useful in environments where users do not turn off their machines. When this option is not enabled, desktop apps continue to poll the server at the CU interval when end users are away. Server resources are used for no purpose, and the “Desktop User(s) OnLine” count and graph on the management system home page show artificially high values.
  • Email Address To Send Client Logs
    Enter an email address to send the desktop app log to. When the user selects the "Send <organization name> Log" in the Start menu for the desktop app  (Windows), or when the user selects
    Mail Log
     in the About screen of the desktop app (Mac), the email address entered in this field receives a copy of the log file.