- What is the BlackBerry AtHoc desktop app?
- Install the desktop app
- Uninstall the desktop app
- Desktop app network traffic
- Desktop app settings
- Operation
- Troubleshoot desktop app issues
- Appendix B: Desktop client URL parameters
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- Legal notice
Prompts to enable extension (Mac)
Users see prompts to enable an extension when attempting to start Self Service from the desktop app menu. The prompts appear when the Mac desktop app extension is not enabled in Safari. To resolve this issue, in Safari, go to preferences and enable the AtHoc ADC Extension on the Extensions tab.