- What is the BlackBerry AtHoc desktop app?
- Install the desktop app
- Uninstall the desktop app
- Desktop app network traffic
- Desktop app settings
- Operation
- Troubleshoot desktop app issues
- Appendix B: Desktop client URL parameters
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- Legal notice
Check-update traffic
The desktop app makes Check Update requests to the server and receives a response that indicates whether an update is available.
Windows: The response that is about 564 bytes.
Mac: The response is about 676 bytes.
If the response indicates that there is an update pending, a Get Update (GU) call follows. For example, when an operator changes the desktop app settings in the management system, the desktop app receives a response at the next check update that indicates a get update is needed.
The desktop app then makes a GU request after the Check Update, and receives the settings as XML in the response.