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Edit template settings

On the Delivery Templates screen, you should edit only the Basic, Styles, and Popup Behavior tabs. Other tabs are for advanced use only.
  1. In the navigation bar, click Settings icon.
  2. In the
    Basic
    section, click
    Delivery Templates
    .
  3. On the
    Delivery Template
    screen, click the name of the template you want to edit.
    As you edit the template, click
    Preview
    to preview changes to the pop-up. Templates that use the full-screen desktop pop-up option do not display the full screen in the preview window.
  4. Optionally, edit the
    Template Name
    ,
    Description
    , and
    Common Name
    fields for the template.
    The following additional Popup Settings apply only to Desktop Popup templates.
  5. Optionally, change the
    Font
    settings:
    1. For each element, such as Title or Body, select
      Hide
      or
      Show
      to specify whether to display the element in the pop-up.
    2. For the text of an element, specify the
      Font
      ,
      Font Type
      , and
      Size
      by selecting the drop-down lists and making selections.
    3. For the text of an element, specify the color by pointing to it in the color selection panel or entering its hex color in the text box above the panel. Click
      Apply
      .
  6. Optionally, change the
    Display
    settings:
    • Border Color
    • Border Size
    • Background Color
    • Display Size (Full Screen or Custom)
      If you create a Custom display size, make sure the width is set wide enough to accommodate the Severity, Type, and Location information that appears automatically at the top of the desktop popup when it is sent.
    • Logo Position
    • Logo
  7. Optionally, change the
    Popup Behavior
    fields:
    • Location (Where the popup appears on the screen)
    • Timeout (How long the popup remains on the screen)
    • Entrance Motion
    • Exit Motion
  8. Click
    Preview
    to view the edited pop-up.
  9. Click
    Save
    .