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  4. Map User Guide
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  6. View incoming alerts on the publisher map

View incoming alerts on the publisher map

Select
Live Incoming Alerts
 in the
Show Layers
 panel to view all incoming external alerts that fall within the current map area and include location information. External alerts are alerts from the mobile app (check-ins, check-outs, emergencies, and reports) and alerts from connected organizations. To view details about an incoming alert, click the corresponding alert icon on the map.
Alert icons on the map can be customized in
BlackBerry AtHoc
 in the Mobile Alert Settings page. The mobile app Emergency, Check in, and Check out icons cannot be customized.
  1. In the bottom left corner of the map, click The Layers icon.
  2. On the
    Show Layers
     panel, select the layers you want to view.
  3. On the map, click the icon of the incoming alert you want to view. The following information is displayed in the alert details pop-up:
    • Severity icon
    • Alert type
    • Date and timestamp
    • Location in latitude,longitude
  4. Optionally, on the alert details pop-up, click
    Zoom to
     to move the move the map focus to the alert location.
Alert details pop-up on the map