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  3. 7.15
  4. Map User Guide
  5. Live map
  6. Publish a quick alert from the live map

Publish a quick alert from the live map

Operators with alert publishing permissions can target users and send them alerts from the live map by drawing a shape or selecting an imported shape layer.
  1. In the
    Shape Toolbox
    , do any of the following:
    • Click a shape and then draw a shape on the map.
    • Click The Predefined Zones icon in the top navigation bar to open the Imported Shape Layers panel and then select the check box beside an imported shape layer to display it on the map. Click The Select Predefined Shapes icon and then click the imported shape layer on the map.
    You can select multiple custom shapes and imported shape layers on the map.
    When you create a custom shape or select an imported shape layer, the
    User Action Panel
     opens.
  2. On the
    User Action Panel
    , on the
    Users
     tab, select or deselect organization, attribute, and shape selection by layer filters. For more information, see View users in drawn shapes and View imported shape layers on the live map.
  3. Optionally, click the
    x
    Users
     link to open the
    User Selections
     dialog and view and select blocked and unblocked users. Click
    Apply
    .
  4. Click the
    Quick Alert
     tab.
  5. From the
    Select Alert Template
     list, select a template. Alert templates must have location enabled in alert template settings and must have the "Available for quick publish" option enabled to be available for publishing.
  6. Optionally, update the
    Title
     and
    Body
     fields.
    Click The Map Alert pop-up icon to open the Alert Content dialog where you can edit the Title and Body fields. Click
    Apply
     to save your changes.
  7. In the
    Personal Devices
     section, select one or more devices to use to send the alert to the targeted users.
  8. Optionally, click the
    x
    Users
     link to view and update the list of targeted and blocked users. For more information, see View users in drawn shapes.
  9. Optionally, click the
    x
    Reachable Users
     link to open the
    Reachable Users
     dialog and view the reachable users.
  10. Optionally, click
    Refresh
     to update the list of targeted users.
  11. Click
    Publish
    .
  12. Optionally, click
    View Report
     to view the details of the sent alert.
The sent alert includes a map that displays the targeted location. For alerts delivered to email and the desktop app, the map is an image. For alerts delivered to the
BlackBerry AtHoc
 mobile app, an interactive map is included. If the alert template used to send the alert includes a map, it is overwritten with the map of the targeted location.
The published alert appears in Live Sent Alerts in the
BlackBerry AtHoc
 Layers panel on the live map. Details about the quick alert can be viewed in the Sent Alerts page in the
BlackBerry AtHoc
 management system.