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Verifying database permissions to upgrade the
BlackBerry UEM
database

BlackBerry UEM
connects to the
UEM
database on the database server using the login information that you specified during the installation process (
Windows
authentication or
Microsoft SQL Server
authentication). If you want to use the setup application to upgrade
UEM
, the service account or
Microsoft SQL Server
account must have permissions on the database server.
If you want to use a group Managed Service Account (gMSA) to install
UEM
with
Windows
authentication database access, the service account requires dbcreator rights for the
Microsoft SQL Server
.
You can configure database permissions using
Microsoft SQL Server
roles. You must verify that the service account or
Microsoft SQL Server
account is a member of the dbcreator server role.