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Set an environment variable for the Java location

BlackBerry UEM

requires you to install a

JRE

17 implementation on the servers where you will install

UEM

, and that you have an environment variable that points to the

Java

home location. For more information about supported JRE versions, see the Compatibility matrix.

When you begin the installation,

UEM

verifies that it can find

Java

. If

UEM

can't find

Java

, the setup application will stop on the requirements panel and you must set an environment variable for the

Java

location and ensure that the

Java

bin folder is included in the Path system variable. Note that you must close down the installer at this time and restart it only after the environment variable has been created or updated.

For more information, see KB 52117.

Ensure that you have installed

JRE

17 on the server where you will be installing

UEM

If you have deployed any discrete plug-ins, such as the

BlackBerry Workspaces

plug-in for

UEM

, we recommend that you upgrade the plug-in to the latest version before you upgrade your instance of

UEM

; otherwise, the plug-in functionality will fail until it is upgraded.

Open the

Windows Advanced system settings

dialog box.

Click

Environment Variables

Under the

System variables

list, click

New

In the

Variable name

field, type

BB_JAVA_HOME

In the

Variable value

field, type the path to the JRE (Java Runtime Environment) folder and click

In the

System variables

list, select

Path

and click

Edit

If the Path doesn't include the Java bin folder, click

New

and add

%BB_JAVA_HOME%\bin

to the Path.

Move the %BB_JAVA_HOME%\bin entry high enough in the list that it won't be superseded by another entry and click

Section:

Preinstallation and preupgrade tasks