Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry UEM 12.21
  3. BlackBerry UEM Installation and Upgrade
  4. Creating server groups and installing BlackBerry Connectivity Node instances
  5. Install a BlackBerry Connectivity Node instance

Install a
BlackBerry Connectivity Node
 instance

You must install each
BlackBerry Connectivity Node
 instance on a separate computer. Perform the following steps for each instance you want to install.
  1. Log in to the computer that you want to install the
    BlackBerry Connectivity Node
     instance on.
    Unless you are installing the
    BlackBerry Connectivity Node
     instance in a DMZ, it is a best practice to use the same service account that was used to install the primary
    BlackBerry UEM
     components.
  2. Copy the
    UEM
     installation files to the computer.
    Do not copy used installation files from another computer. You must re-extract the installation files on each computer.
  3. In the
    UEM
     installation folder, double-click
    Setup.exe
    . If a
    Windows
     message appears and requests permission for Setup.exe to make changes to the computer, click
    Yes
    .
  4. In the
    Language selection
     dialog box, select your language.
  5. Click
    OK
    .
  6. In the
    UEM
     setup application screen, click
    Next
    .
  7. In the
    License agreement
     dialog box, select your country or region, then review and accept the license agreement.
  8. Click
    Next
    .
  9. In the
    Component selection
     dialog box, clear the
    Management console
     and
    Primary components
     check boxes, and select the
    Device connectivity components
     check box.
    For information about the components that will be installed, see the Architecture content and the Planning content.
  10. Click
    Next
    .
  11. In the
    Installation requirements
     dialog box, you can check to see if your computer has met the requirements to install the
    BlackBerry Connectivity Node
    . Click
    Next
    .
    The setup application may display a warning that indicates that
    Microsoft .NET Framework
     4.8 is not installed. You can ignore this warning and proceed with the installation. The setup application will automatically install
    Microsoft .NET Framework
     4.8 for you if it is not detected on your computer. If a later version of
    Microsoft .NET Framework
     is already installed, the
    UEM
     setup application does not install
    Microsoft .NET Framework
     4.8.
  12. In the
    BlackBerry UEM configuration
     dialog box, confirm the host name. Click
    Next
    .
  13. In the
    Folder locations
     dialog box, perform the following actions:
    1. Specify the location of the installation folder and log file folder.
    2. If you receive a message saying there is not enough space remaining, create extra space to install the
      BlackBerry Connectivity Node
      .
    3. If you receive a message asking you to create the installation and logs folder locations, click
      Yes
      .
  14. Click
    Next
    .
  15. In the
    Service account
     dialog box, do one of the following:
    • If you want to use a
      Windows
       service account, type the
      Windows
       password and click
      Next
      .
    • If you want to use a gMSA, select the
      Use managed service account
       check box. Specify the gMSA username using this format:
      <domain>
      \
      <group_managed_service_account>
      $. Click
      Next
      .
      Note that the gMSA is not validated during the installation process. Verify that you specify the correct gMSA username in the format above.
  16. In the
    Installation summary
     dialog box, click
    Install
    .
  17. In the
    Installing
     dialog box, click
    Next
     when the installation is complete.
  18. In the
    Console addresses
     dialog box, you can select the
    Export the console addresses to a file
     check box to save the address of the
    BlackBerry Connectivity Node
     console (http://localhost:8088) to a text file on your computer.
    You can open the
    BlackBerry Connectivity Node
     console at any time from the Start menu.
  19. Click
    Close
    . If you chose to save the address of the console, specify the location.