- Preinstallation and preupgrade tasks
- Configure permissions for the service account
- Set an environment variable for the Java location
- Configuring connections for the BlackBerry UEM database
- Backing up the databases
- Creating or upgrading a BlackBerry UEM database using CreateDB
- Performing a test upgrade of the BlackBerry UEM database
- BlackBerry UEM Readiness Tool
- Steps to install BlackBerry UEM
- Supported upgrade environments
- Steps to upgrade BlackBerry UEM version 12.19 or later to UEM version 12.21
- Installing or upgrading the BlackBerry UEM software
- Install a new BlackBerry UEM instance
- Check the ports assigned by the BlackBerry UEM setup application
- Install an additional BlackBerry UEM instance
- Upgrade BlackBerry UEM version 12.19 and later to BlackBerry UEM version 12.21
- Upgrade a domain that consists of multiple instances of BlackBerry UEM
- Install or upgrade BlackBerry UEM using the command prompt window
- Install the BlackBerry UEM components on separate computers using the command prompt window
- Installing BlackBerry UEM in a DMZ
- Installing or upgrading BlackBerry UEM in a dark site environment
- Post-upgrade checklist
- Creating server groups and installing BlackBerry Connectivity Node instances
- Create a server group
- Change the default settings for BlackBerry Connectivity Node instances
- Prerequisites: Install a BlackBerry Connectivity Node instance
- Install a BlackBerry Connectivity Node instance
- Activate a BlackBerry Connectivity Node instance
- Configure proxy settings for a BlackBerry Connectivity Node instance
- Manage server groups
- Install a standalone BlackBerry Router
- Logging in to BlackBerry UEM for the first time
- Removing the BlackBerry UEM software
- Rebuilding a BlackBerry UEM server instance
- Removing the BlackBerry Connectivity Node software
- Rebuilding a BlackBerry Connectivity Node instance
- Troubleshooting BlackBerry UEM installation or upgrade
- Best practices for running BlackBerry UEM
- BlackBerry UEM Configuration Tool
- Configuring BlackBerry UEM for disaster recovery
- BlackBerry Docs
- BlackBerry UEM 12.21
- BlackBerry UEM Installation and Upgrade
- Creating server groups and installing BlackBerry Connectivity Node instances
- Prerequisites: Install a BlackBerry Connectivity Node instance
Prerequisites: Install a BlackBerry Connectivity Node instance
- Verify that the computer is runningWindows PowerShell2.0 or later. This is required for the setup application to install RRAS forBlackBerry Secure Connect Plusand theBlackBerry Gatekeeping Service. If the setup application cannot install RRAS on the computer, you must stop the installation, install RRAS manually, and restart the installation.
- Use aWindowsaccount with permissions to install and configure software on the computer that will host theBlackBerry Connectivity Node.
- Verify that the following outbound ports are open in your organization's firewall so that theBlackBerry Connectivity Nodecomponents (and any associated proxy servers) can communicate with theBlackBerry Infrastructure(region.bbsecure.com):
- 443 (HTTPS) to activate theBlackBerry Connectivity Node
- 3101 (TCP) for all other outbound connections