Update the BlackBerry Connectivity app for Samsung Knox Workspace and Android Enterprise devices that don't have access to Google Play Skip Navigation

Update the
BlackBerry Connectivity
app for
Samsung Knox Workspace
and
Android Enterprise
devices that don't have access to
Google Play

Follow the instructions below to update the
BlackBerry Connectivity
app on users' devices to the latest version.
To benefit from the latest server updates, it is a best practice to upgrade to the latest version of
BlackBerry UEM
.
  • Visit BlackBerry myAccount Software Downloads to download the latest version of the
    BlackBerry Connectivity
    app. Save the files on each computer that hosts a
    UEM
    instance.
  • Instruct
    Knox Workspace
    device users to update the
    BlackBerry UEM Client
    to the latest version available in
    Google Play
    .
  • For
    Knox Workspace
    activations, since the latest release of the
    BlackBerry Connectivity
    app is available in
    Google Play
    , users can update the app themselves. You must still complete the following steps to configure
    UEM
    to support the app.
  • For
    Android Enterprise
    activations, users can update to the latest release of the
    BlackBerry Connectivity
    app from
    Google Play
    themselves if
    Google Play
    is enabled in the workspace. You must still complete the following steps to configure
    UEM
    to support the app.
  • To configure
    UEM
    to support the
    BlackBerry Connectivity
    app for devices that need
    BlackBerry Secure Connect Plus
    :
  1. In the
    UEM
    management console, on the menu bar, click
    Apps
    .
  2. Click The Add an app icon >
    Internal apps
    .
  3. Click
    Browse
    and select the .apk file for the latest
    BlackBerry Connectivity
    app for
    Android
    .
  4. Click
    Add
    .
  5. In the
    Send to
    field, select
    All Android devices
    .
  6. Deselect
    Publish app in Google domain
    .
  7. Click
    Add
    .
  8. Assign the app that you added in the previous step to
    Samsung Knox Workspace
    devices and
    Android Enterprise
    devices that don't have access to
    Google Play
    . The app disposition must be set to
    Required
    .
UEM
sends a policy update notification to the
UEM Client
on
Knox Workspace
devices. The
UEM Client
updates the
BlackBerry Connectivity
app when the app is assigned as a required app.