Enable BlackBerry Secure Connect Plus Skip Navigation

Enable
BlackBerry Secure Connect Plus

To allow devices to use
BlackBerry Secure Connect Plus
, you must enable
BlackBerry Secure Connect Plus
in an enterprise connectivity profile and assign the profile to users and groups.
When the enterprise connectivity profile is applied to the device after activation,
BlackBerry UEM
installs the
BlackBerry Connectivity
app on the device (for
Android Enterprise
devices, the app is installed automatically from
Google Play
; for
iOS
and
iPadOS
devices, the app is installed automatically from the
App Store
).
  1. In the management console, on the menu bar, click
    Policies and Profiles > Networks and connections > Enterprise connectivity
    .
  2. Edit an existing enterprise connectivity profile or create a new one.
  3. If you created and configured one or more server groups to direct
    BlackBerry Secure Connect Plus
    traffic to a specific regional path to the
    BlackBerry Infrastructure
    , in the
    BlackBerry Secure Connect Plus server group
    drop-down list, click the appropriate server group.
  4. Configure the appropriate values for the profile settings for each device type. For more information about each profile setting, see the Enterprise connectivity profile settings.
  5. Click
    Add
    .
  6. Assign the profile to groups or user accounts.
  • On
    Android Enterprise
    and
    Samsung Knox Workspace
    devices, the
    BlackBerry Connectivity
    app prompts users to allow it to run as a VPN and to allow access to private keys on the device. Instruct users to accept the requests. Device users can open the app to view the status of the connection. No further action is required from users.
  • If you created more than one enterprise connectivity profile, rank the profiles. Select a profile and click The Rank icon to move the profile up or down the ranking. Click
    Save
    .
  • If you are troubleshooting a connection issue with an
    iOS
    ,
    iPadOS
    ,
    Android Enterprise
    or
    Knox Workspace
    device, the app allows the user to send the device logs to an administrator's email address (the user enters an email address that you must provide). Note that the logs are not viewable with Winzip. It is recommended to use another utility such as 7-Zip.