Skip Navigation

Managing
Android
devices with OEM app configurations

BlackBerry UEM
supports
Android
OEMConfig apps, which allow you to use app configurations to manage device manufacturer APIs. Many
Android
devices, including devices from
Samsung
and
BlackBerry
have proprietary APIs on the device.
BlackBerry UEM
provides the ability to manage settings controlled by
Knox Platform for Enterprise
and
BlackBerry
APIs using profiles and IT policy rules. However, other
Android
device manufactures may also have device-specific APIs with settings that they want administrators to manage. To provide this functionality, the manufacturer can provide an OEMConfig app for devices that allows administrators to manage device features through app configuration settings.
Samsung
provides the
Knox Service Plugin
app to allow configuration of
Knox Platform for Enterprise
devices. The
Knox Service Plugin
(KSP) is
Samsung
’s OEMConfig-based solution that  allows you to use
Knox Platform for Enterprise
management features on your EMM solution. For more information about setting up KSP in
BlackBerry UEM
, see the information from
Samsung
:
Minimum device requirements for KSP:
Android
9 or later (
Knox
3.2.1 or later).
For more information about KSP, see the information from Samsung.
To download the KSP app, visit Google Play.
If you choose to use
Knox Service Plugin
, be aware of the following considerations:
  • Samsung
    devices don't give precedence to either
    Knox Service Plugin
    or
    BlackBerry UEM
    IT policies and profiles. The device uses the most recent settings it receives.
  • Samsung
    recommends using
    UEM
    to manage
    Samsung
    specific options where possible and using
    Knox Service Plugin
    to manage only settings that can't be configured in
    UEM
    in another way (for example, recent updates to
    Samsung
    device capabilities that can't yet be managed by your version of
    UEM
    ).
  • If you use
    Knox Service Plugin
    , ensure that the app configuration settings match the behavior configured in the IT policy and profiles also sent to the device to avoid inconsistent device behavior.
For more information about
Android Enterprise
OEM Config, visit http://www.appconfig.org/android.html.