Device notifications for new and updated apps

In most cases, users receive notifications on their devices when you assign new apps, or when updates are available for internal apps. In addition to device notifications, any new or updated apps appear in the "New" list of the app catalog in the 

BlackBerry UEM Client

 or the Work Apps app. 

Apps (both required and optional) appear in the "New" list in the following situations:

An app is assigned to a user and the app is not already installed on their device
An app is assigned to a user and is automatically installed
An upgrade for an installed app is available
Users have 
BlackBerry Access
 installed on their devices
The Feature - BlackBerry App Store entitlement has been assigned to users 

BlackBerry UEM

 will periodically resend notifications to devices if apps remain in the "New" list. 

In the "New" list of apps, if a user clicks on a new app to see the app details, the app is removed from the "New" list whether or not the user installs the app. If a user clicks on an updated app, the app remains in the list until the update is installed.

For more information about app notifications, see:

App behavior on iOS devices with MDM controls activations
App behavior on iOS devices with User privacy activations
App behavior on Android Enterprise devices
App behavior on Android devices without a work profile
App behavior on Samsung Knox devices