Create a trusted connection between the Docs service and Microsoft
SharePoint
Docs
service and Microsoft
SharePoint
By default, the
Docs
service in the BlackBerry UEM Cloud
environment is only aware of public CA certificates. If you enable the Docs
service and your organization's Microsoft
SharePoint
on-premises doesn’t use an SSL certificate issued by a trusted CA for HTTPS sites, the connection between the Docs
service and Microsoft
SharePoint
on-premises isn't trusted, and users won't be able to access files and documents from the BlackBerry Work
Docs
app. To create a trusted connection to Microsoft
SharePoint
, upload the server's SSL certificate if it is self-signed, or the root or intermediate certificate chain to the BEMS
Cloud database. You can upload a base64-encoded or binary-encoded file that includes one or more SSL certificates. When you upload a single file that includes multiple SSL certificates, the certificates are displayed in the management console and can be deleted and replaced individually as required. BEMS
Cloud supports the following file extensions: .der, .cer, .pem, and .crt.Verify that you have exported the SSL certificate from the
Microsoft
SharePoint
server in a base64-encoded or binary-encoded format and stored it in a network location that you can access from the management console.- On the menu, clickSettings > BlackBerry Dynamics > Docs.
- Click theCertificatestab.
- ClickAddand navigate to the location of the certificate file that you want to upload.
- ClickAdd.
- If you upload individual SSL certificates, repeat the previous steps for each additional file.
To replace or delete a trusted connection certificate, click delete below each certificate file that you want to delete and add the newly exported SSL certificate files as necessary.