BlackBerry Docs service

The

Docs

service supports the ability to add or delete access to storage providers and their repositories. The service allows you to configure and maintain folder and file repositories and user access policies for

BlackBerry Dynamics

mobile app users of the service. The service allows the mobile users to access, synchronize, and share documents using supported storage services.

The following table describes the supported storage services:

Versions	Description
On-premises	The following storage services are supported without the need for VPN software, firewall reconfiguration, or duplicate data stores: Microsoft SharePoint Microsoft SharePoint Online Microsoft OneDrive for Business Box File Share CMIS-supported content management systems Work file server For more information on how to configure the service in your environment, see Steps to configure the Docs service in an on-premises environment.
Cloud	Tenants that have enabled the BEMS Docs service in the UEM Cloud environment before May 2025, the Docs service will function as expected until December 1, 2025. Feature enablement for the Docs service has been disabled for all existing and new tenants. For more information, see the UEM Cloud Dynamics service in UEM Cloud End-of-Life Notice. Your BlackBerry UEM Cloud instance allows you to enable the Docs service in your environment for your UEM Cloud tenant. You configure the Docs service using the UEM Cloud management console. When this service is enabled, the following storage services are supported: Microsoft SharePoint Microsoft SharePoint Online Microsoft OneDrive for Business Box File Share and CMIS-based repository storage providers are not supported. If your environment requires users to access File Shares or CMIS-based repositories, configure the Docs service in an on-premises BEMS instance. Enabling the Docs service in UEM Cloud and in an on-premises BEMS is not supported. For more information, see Configuring BlackBerry UEM to communicate with an on-premises BEMS in the BEMS Installation content. For more information on how to configure the service in your environment, see Steps to configure the Docs service in a BlackBerry UEM Cloud environment.

Versions

Description

On-premises

The following storage services are supported without the need for VPN software, firewall reconfiguration, or duplicate data stores:

Microsoft SharePoint

Microsoft SharePoint Online

Microsoft OneDrive for Business

Box

File Share

CMIS-supported content management systems

Work file server

For more information on how to configure the service in your environment, see Steps to configure the Docs service in an on-premises environment.

Cloud

Tenants that have enabled the BEMS Docs service in the UEM Cloud environment before May 2025, the Docs service will function as expected until December 1, 2025. Feature enablement for the Docs service has been disabled for all existing and new tenants. For more information, see the UEM Cloud Dynamics service in UEM Cloud End-of-Life Notice.

Your

BlackBerry UEM Cloud

instance allows you to enable the Docs service in your environment for your

UEM Cloud

tenant. You configure the Docs service using the

UEM Cloud

management console. When this service is enabled, the following storage services are supported:

Microsoft SharePoint

Microsoft SharePoint Online

Microsoft OneDrive for Business

Box

File Share and CMIS-based repository storage providers are not supported. If your environment requires users to access File Shares or CMIS-based repositories, configure the

Docs

service in an on-premises

BEMS

instance. Enabling the

Docs

service in

UEM Cloud

and in an on-premises

BEMS

is not supported. For more information, see Configuring BlackBerry UEM to communicate with an on-premises BEMS in the

BEMS

Installation content.

For more information on how to configure the service in your environment, see Steps to configure the Docs service in a BlackBerry UEM Cloud environment.