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  1. BlackBerry Docs
  2. BlackBerry Enterprise Mobility Server 3.8
  3. Configuring the BlackBerry Docs service
  4. Steps to configure the Docs service in a BlackBerry UEM Cloud environment
  5. Configure the Docs service settings

Configure the
Docs
 service settings

  • Verify that the
    Docs
     service is enabled.
  • If your environment is configured for
    Microsoft SharePoint Online
     or
    Entra
    -IP, verify the following are registered in
    Entra
    :
    • BlackBerry Work
       app so that it can access the
      Microsoft SharePoint Online
       repositories. For more information, see Obtain an Entra app ID for BlackBerry Work in the
      BlackBerry Work
      , Notes, and Tasks administration content.
    • The
      Docs
       service to provide your end users with access to stored enterprise data from their mobile devices. For more information, see Obtain an Entra Azure app ID for the Docs component service.
    • If your environment is configured for
      Entra
      -IP, have the following information available:
      • Entra
         tenant name
      • BEMS
         service
        Entra
         application ID
      • BEMS
         service
        Entra
         application key
  • If the
    Docs
     service is configured to communicate with an on-premises
    Microsoft SharePoint
     instance, verify that
    Microsoft SharePoint
     repositories are using https secure ports. Using http non-secure ports is not supported.
  • Optionally, you can configure the
    Docs
     service to allow users to authenticate to
    Microsoft SharePoint Online
     and
    Microsoft OneDrive for Business
     with an email address that is different from the email address that was used to install and activate
    BlackBerry Work
    . To enable this feature, contact
    BlackBerry Technical Support Services
    .
  1. In the management console, click
    Settings > BlackBerry Dynamics > Docs
    .
  2. Click the
    Settings
     tab.
  3. Complete one or both of the following tasks.
    Environment
    Steps
    Your environment is configured to use
    Microsoft SharePoint Online
     or
    Entra
    -IP and
    Microsoft SharePoint Online
    1. Optionally, select the
      Enable Azure Information Protection
       check box to allow
      Docs
       service to authenticate to
      Entra
      -IP.
    2. Enter the
      Entra
       tenant name.
    3. Enter the
      BEMS
       service
      Entra
       application ID that you obtained when you registered the
      Docs
       component service.
    4. Enter the
      BEMS
       service
      Entra
       application key that you obtained when you registered the
      Docs
       app in
      Entra
      .
    Your environment is configured to use an on-premises
    Microsoft SharePoint
    1. Select the
      Enable BlackBerry Connectivity Node
       route check box to allow
      Docs
       to connect to the
      BlackBerry Infrastructure
       instead of using an inbound port. This setting requires that the
      BlackBerry Connectivity Node
       is installed and configured in your environment.
    2. To allow the
      Docs
       service to communicate with an on-premises
      Microsoft SharePoint
       server, extract the
      Microsoft SharePoint
       server certificate and send it to
      BlackBerry Technical Support Services
      . If the on-premises
      Microsoft SharePoint
       sites use certificates that are not publicly trusted (for example, self-signed or enterprise CA certs), then send these certificates to
      BlackBerry Technical Support Services
      . 
  4. Click
    Save
    .