- What is BlackBerry Access?
- Getting started with BlackBerry Access
- Managing BlackBerry Access
- Making BlackBerry Access available to users
- Configuring BlackBerry Access app settings
- Configuring the BlackBerry Dynamics Launcher
- Whitelist the BlackBerry UEM App Catalog in the BlackBerry Dynamics Connectivity profile
- Configure single sign-on for BlackBerry Access in Good Control
- Configure single sign-on for BlackBerry Access in BlackBerry UEM
- Setting up a PAC file to manage a proxy infrastructure
- Configure RSA SecurID soft token authentication
- Kerberos authentication support
- Managing certificates
- Verify that BlackBerry Access can use certificates in BlackBerry UEM
- Verify that BlackBerry Access can use certificates in Good Control
- Upload certificates for users in BlackBerry UEM
- Upload certificates for users in Good Control
- Delete certificates for users in BlackBerry UEM
- Delete certificates for users in Good Control
- Security features
- Video support
- Configuring allowed Internet domains
- Changing communications protocols
- Configure access to WebRTC-based destinations
- Allow users to open custom URL schemes
- Allow users to securely edit files within an app in BlackBerry Access on Windows or macOS
- Identifying BlackBerry Access in user agent
- Good Control cloud deployments and intranet servers
- Using BlackBerry Analytics to collect app data
- Configure a compliance rule for Windows antivirus detection in Good Control
- Configure support for FQDN resolution in Good Control
- Troubleshooting
- Feature support
- Browser support for HTML5 and CSS3
- BlackBerry Docs
- BlackBerry Access 3.5
- BlackBerry Access Administration Guide
- Troubleshooting
- Diagnostics
- Generate a diagnostics report on Android devices
Generate a diagnostics report on Android devices
Android
devicesYou can ask users to generate a diagnostics report and then email the results.
Provide the following instructions to users:
- Tap
to open the BlackBerry Dynamics Launcher. - Tap
. - In the Support section, tapRun Diagnostics.
- TapStart Diagnostics.
- When the diagnostics complete, clickShare Resultsto send an email with the report details.