Upload log files to BlackBerry Support Skip Navigation

Upload log files to
BlackBerry
Support

If requested by
BlackBerry
Support, you can upload log files to help troubleshoot issues that your users are having with
BlackBerry Dynamics
apps.
Provide the following instructions to users:
  1. Tap The Launcher icon to open the
    BlackBerry Dynamics Launcher
    .
  2. Tap The Settings icon.
  3. In the
    Advanced
    section, click
    Logs
    .
  4. Click
    Upload Logs
    .