Data flow: Accessing a cloud-based application or Internet destination Skip Navigation

Data flow: Accessing a cloud-based application or Internet destination

This data flow describes how data travels between devices and a cloud-based SaaS application or public Internet destination using
CylanceGATEWAY
.
CylanceGATEWAY data flow for accessing a cloud-based application.
  1. The user enables Work Mode and opens an app and attempts to access a cloud-based application or destination over the public Internet.
  2. The
    CylancePROTECT Mobile
    app for
    Android
    or
    iOS
    or the
    CylanceGATEWAY
    agent for
    Windows
    or
    macOS
    on the device sends the encrypted data through a secure tunnel to
    CylanceGATEWAY
    in the
    BlackBerry Infrastructure
    .
  3. CylanceGATEWAY
    performs the following actions:
    1. Determines, based on the access control list (ACL) rules, whether the user has access to that location.
    2. If the user has access, sends the data to the SaaS application or allows access to the Internet destination.
  4. If source IP pinning is enabled, the SaaS application verifies that the connection is coming from an IP address that is associated with your
    CylanceGATEWAY
    tenant before allowing access.