Skip Navigation

CylancePROTECT Desktop
devices

Selecting this option sends device events to the syslog server.
Field
Value
Description
Agent Version
[varies]
This is the version of the
CylancePROTECT Desktop
agent installed on the device.
CylanceOPTICS Version
[varies]
If
CylanceOPTICS
is enabled, this is the version of the
CylanceOPTICS
agent installed on the device.
Device Message
[varies]
The message is populated when the device details are changed by the user. This can include: name change, policy change, zone changes, log level change, and self-protection level change.
Device Name
[varies]
This is the name of the device.
Event Type
Device
This is a device event.
Event Name
Device Policy Assigned
A policy was assigned to the device.
Device Removed
The device was removed from the management console.
Device Updated
The device was updated.
Device Assigned to Zone
The device was assigned to a zone or zones.
Registration
A new device was registered with the management console.
System Security
A message that is logged after a new device is registered and when a user logs on to the device.
IP Address
[varies]
This is the IP address for the device.
Kernel Version
[varies]
This is the operating system's running kernel version on the device.
Logged On Users
[varies]
These are the users currently logged on to the device. This could be the email address and/or user’s name.
MAC Address
[varies]
This is the MAC address for the device.
OS
[varies]
This is the operating system used on the device.
Policy Change
[varies]
This shows the previous policy and the new policy assigned to the device.
Policy Name
[varies]
This is the name of the policy assigned to the device.
Renamed
“device_name” to “device_name”
This shows the previous name and the new name for the device.
User
[varies]
This is the name of the user updating the device.
Zones Added
[varies]
These are the zone names to which the device has been added.
Zone Name
[varies]
These are the zone names to which the device is assigned.
New device registration events
When a new device is registered, you will receive two messages for this event: Registration and SystemSecurity.
SystemSecurity messages are also generated when a user logs on to a device, so you may receive this message after registration.
BlackBerry Protect Desktop: Event Type: Device, Event Name: Registration, Device Name: WIN-55NATVQHBU
BlackBerry Protect Desktop: Event Type: Device, Event Name: SystemSecurity, Device Name: WIN-55NATVQHBUU, Agent Version: 1.1.1270.58, IP Address: (10.3.0.154), MAC Address: (005056881877), Logged On Users: (WIN-55NATVQHBUU\Administrator), OS: Microsoft Windows Server 2008 R2 Standard Service Pack 1 x64 6.1.7601
Example message when removing a device
When a device is removed, you will receive the following message for this event: Device Removed.
BlackBerry Protect Desktop: Event Type: Device, Event Name: Device Removed, Device Names: (jsmithxp-test), User: (jsmith@contoso.com)
Example message when updating a device
When a device’s policy, zone, name, or logging level has changed, you will receive the following message for this event: Device Updated.
BlackBerry Protect Desktop: Event Type: Device, Event Name: Device Updated, Device Message: Renamed: 'WIN-55NATVQHBUU' to 'WIN-2008R2-IRV1'; Policy Changed: 'Default' to 'IRVPolicy1'; Zones Added: 'IRV1', User: John Smith (johnsmith@contoso.com)