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BlackBerry Workspaces
service

Usage can be exceeded for a
BlackBerry Workspaces
license type if:
  • You enable a number of users with the
    BlackBerry Workspaces
    service that exceeds the number of valid licenses
  • BlackBerry Workspaces
    licenses expire while they are in use
State
Description
Conditions
Actions
In compliance
When all license requirements are met, the organization is in compliance.
-
Monitor licensing status in
BlackBerry UEM Cloud
, document expiration date of
BlackBerry Workspaces
when purchased.
Out of compliance - usage exceeds number of licenses
When one or more license compliance issues exist, the organization is out of compliance.
  • Devices activated with the service continue to work as expected.
Correct all license compliance issues.
Out of compliance - licenses expire (Grace)
When the license expiration date is passed.
  • For devices enabled with the
    BlackBerry Workspaces
    service, all services are blocked with an error message indicating that the licenses expired.
  • In
    BlackBerry UEM Cloud
    , all services are blocked with an error message indicating that the licenses expired.
Contact your
BlackBerry
representative or
BlackBerry
partner to renew your
BlackBerry Workspaces
licenses.
BlackBerry Workspaces
licenses expire
When the license expiration date is passed.
  • For devices enabled with the
    BlackBerry Workspaces
    service, all services are blocked with an error message indicating that the licenses expired.
  • In
    BlackBerry UEM Cloud
    , all services are blocked with an error message indicating that the licenses expired.
Contact your
BlackBerry
representative or
BlackBerry
partner to renew your
BlackBerry Workspaces
licenses.