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  2. BlackBerry Workspaces
  3. BlackBerry Workspaces plug-in for BlackBerry UEM Cloud
  4. BlackBerry Workspaces plug-in for BlackBerry UEM Cloud - Administration Guide
  5. Enabling users with the BlackBerry Workspaces service
  6. Steps to enable users with the BlackBerry Workspaces service 
  7. Create a user account and enable the BlackBerry Workspaces service in BlackBerry UEM Cloud

Create a user account and enable the 
BlackBerry Workspaces
 service in 
BlackBerry UEM Cloud

If you want to add a directory user, verify that 
BlackBerry UEM Cloud
 is connected to your company directory. For information about connecting 
BlackBerry UEM Cloud
 to a company directory and enabling directory-linked groups, see the Configuration content.
  1. On the menu bar, click 
    Users
    .
  2. Click 
    Add user
    .
  3. Perform one of the following tasks:
    Task
    Steps
    Add a directory user
    1. On the 
      Company directory
       tab, in the search field, specify the search criteria for the directory user that you want to add. You can search by first name, last name, display name, username, or email address.
    2. In the search results, select the user account.
    Add a local user
    1. Click the 
      Local
       tab.
    2. In the 
      First name
       field, type a first name for the user account.
    3. In the 
      Last name
       field, type a last name for the user account.
    4. In the 
      Display name
       field, make changes if necessary. The display name is automatically configured with the first and last name that you specified.
    5. In the 
      Username
       field, type a unique username for the user account.
    6. In the 
      Email address
       field, type a contact email for the user account. An email address for the user account is required when you enable the 
      BlackBerry Workspaces
       service.
  4. If local groups exist in 
    BlackBerry UEM Cloud
     and you want to add a user account to groups, in the 
    Available groups
     list, select one or more groups. Click The Add group icon.
    To add the user to a user group that is assigned an administrative role, you must be a Security Administrator.
  5. If you add a local user, in the 
    Console password
     field, create a password for 
    BlackBerry UEM Self-Service
    . If the user is assigned an administrative role, they can also use the password to access the management console.
  6. In the 
    Enabled services
     section, clear the 
    Enable user for device management
     option if you do not want to enable the user for device management. By default, this option is enabled. 
  7. In the 
    BlackBerry Workspaces
     section, select the 
    Enable Workspaces
     check box. By default, users enabled with the 
    BlackBerry Workspaces
     service receive the Visitor role. 
  8. Select one or more user roles. Click Right_pointing_arrow.
  9. Perform one of the following tasks:
    Task
    Steps
    Have users activate devices with the activation profile that is currently assigned to them.
    1. In the 
      Activation option
       drop-down list, select 
      Default device activation
      .
    2. In the 
      Activation password
       drop-down list, select whether you want to set the password or autogenerate a password.
    3. Optionally, change the activation period expiration. The activation period expiration specifies how long the activation password remains valid.
    4. If you want the activation password to be valid only for one device activation, select 
      Activation period expires after the first device is activated
      .
    5. In the 
      Activation email template
       drop-down list, click a template to use for the activation email.
    Pair an activation password with a specific activation profile. 
    1. In the 
      Activation option
       drop-down list, select 
      Device activation with specified activation profile
      .
    2. In the 
      Activation profile
       drop-down list, select the activation profile that you want to pair with a password.
    3. In the 
      Activation password
       drop-down list, select whether you want to set the password or autogenerate a password.
    4. Optionally, change the activation period expiration. The activation period expiration specifies how long the activation password remains valid.
    5. If you want the activation password to be valid only for one device activation, select 
      Activation period expires after the first device is activated
      .
    6. In the 
      Activation email template
       drop-down list, click a template to use for the activation email.
    Add user to 
    BlackBerry UEM Cloud
     only.
    1. In the 
      Activation option
       drop-down list, select 
      Do not set
      .
  10. Perform one of the following actions:
    • To save the user account, click 
      Save
      .
    • To save the user account and create another user account, click 
      Save and new
      .
For more information about 
BlackBerry Workspaces
 user roles, see the 
BlackBerry Workspaces
 Server Administration content.