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  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Mobile App 4.12
  4. BlackBerry AtHoc Mobile Administrator Guide
  5. Configure the Mobile App device in BlackBerry AtHoc
  6. Configure mobile alert settings

Configure mobile alert settings

Configure mobile alert settings to configure the response to alerts. From the
Event Rules
 tab of the Mobile Alert Settings page, you can edit incoming alert types, manage report categories, and associate alert templates with incoming mobile alerts. From the
Scheduled Location Access
 tab you can configure location access rules.
For information about how to create a new incoming alert report that users can access through their mobile devices, see Create a field report for the mobile app. For information about how to create location access, see  Configure scheduled location access.
  1. In the navigation bar, click The settings icon.
  2. In the
    Basic
     section, click
    Mobile Alert Settings
    .
    The Mobile Alert Settings screen opens with the
    Event Rules
     tab open. The Event Rules tab displays information about incoming alert types, any alert templates associated with incoming alert types.
  3. Optionally, select an event rule to open it and view or edit the rule defaults.
    The following characteristics apply to the Edit screens for incoming alert categories:
    • Emergency
      ,
      Checked In
      , and
      Checked Out
       event rule titles and icons are preset and cannot be changed.
    • Report titles and icons are configurable and can edited by any authorized user. Report event categories also contain a
      Message
       field.
    • For all types of event categories, the following are true:
      • The
        Default Severity
         option is preset and can be changed as needed. Options include High, Moderate, Low, Informational, or Unknown.
      • The
        Run Alert Template
         option is sometimes preset and can be changed as needed. Select None to avoid running an alert template.
  4. Enter or select values in each of the fields on the screen.
  5. Click
    Save
    .
When an administrator creates, deletes, or updates the mobile alert settings, it is captured in the operator audit trail. To view these entries in the operator audit trail, click The settings icon. In the
System Settings
 section, click
Operator Audit Trail
. Select
Mobile Event Rules
 from the
Entity
 list. Select the
Search by Specific Actions(s)
 option and then select specific actions from the
Action(s)
 list.