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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. 7.18
  4. Incoming Alerts in the Inbox
  5. View external events in the Inbox
  6. Forward an external event as an alert

Forward an external event as an alert

You can forward external events from the Inbox in the
BlackBerry AtHoc
 management system to users in the targeted event location.
  1. Log in to the
    BlackBerry AtHoc
     management system.
  2. Click
    Alerts
     >
    Inbox
    .
    Tip: External events are marked with The Feed Service icon
    Feed Service
     in the Inbox.
  3. In the left pane, select the external event to forward as an alert.
  4. Review the details of the external event alert in the details pane.
  5. Click
    Forward Alert
    . The following feed content is mapped to the forwarded alert: Severity, Title, Body, and Map. The Type is always Other.
  6. On the
    Forward Alert
     page, review the alert details and make changes as needed.
  7. In the
    Target Users
     section, click
    By Advanced Query
    . By default, if the forwarded alert has a selected location, all users in that location and users with a Last Known Location updated in the past 4 hours are targeted.
  8. Optionally, enter a number and select
    Hour(s)
    ,
    Minute(s)
    , or
    Day(s)
     to change the timeframe for targeting users with a Last Known Location attribute.
  9. Click
    Select Personal Devices
     and select the personal devices to use to contact the targeted users.
  10. Click
    Review and Publish
    .
  11. Review the details of the alert.
  12. Optionally, click
    Preview and Publish
     to preview how the forwarded alert will appear to end users.
  13. Click
    Publish
    .