View incoming alert details
- In the navigation bar, clickAlerts>Inbox. The Inbox opens, displaying all incoming alerts in the system.
- In theInbox, locate the alert you want to view.
- Click anywhere in the alert row.
A detailed view of the alert appears in the right pane. The detailed view includes the following items:
- Alert title
- Severity
- Type
- Source
- Creation time
- Expiration time (if any)
- GPS coordinates (for incoming live mobile alerts only). This item is displayed only when a valid location is found.
- Body
- Review status (reviewed or not)
- Reviewer's name (if applicable)
- Review time (if applicable)
- Reply status (replied to or not, if applicable)
- Reply that was sent (if applicable)
- The name of the person who replied (if applicable)
- The time the event was replied to (if applicable)
- The location of the alert. Alerts with a location display in the alert row. To view a full-sized map of the incoming alert location, click next to the small map image.
- Any attachments to the alert. Incoming alerts with attachments have a in the alert row. To view an attached image, video, markup, or text file, click the thumbnail of the attachment to see it as a pop-up or click to download it.