Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. 7.18
  4. Incoming Alerts in the Inbox
  5. Configure mobile alert settings
  6. Configure scheduled location access

Configure scheduled location access

The scheduled location access feature enables operators to actively track a group of users for a selected interval. Scheduled location access enables operators to more accurately track where mobile personnel are without relying on end users performing manual check-ins and check-outs from the mobile app. When location access is enabled, the last known location for all users in the selected distribution lists are updated at the configured interval. Operators can then target alerts and events by geolocation based on users' locations. End users receive a notification on their mobile app when tracking starts. By default, end users have the option to opt out from the location tracking.
If a user belongs to multiple distribution lists that are selected for tracking, the tracking interval for that user is set to the lowest selected tracking interval.
  • The Mobile App gateway and mobile app device must be enabled.
  • Scheduled location access must be enabled in
    Settings
     >
    Feature Enablement
    .
  • Distributions lists for targeting must be created.
  1. In the navigation bar, click The Settings icon.
  2. In the
    Basic
     section, click
    Mobile Alert Settings
    .
  3. On the
    Mobile Alert Settings
     page, click
    Scheduled Location Access
    .
  4. Click
    New
    .
  5. On the
    Schedule Location Access
     screen, select a distribution list.
  6. Optionally, select an
    Interval
    . The default is 24 hours.
  7. Select one or more days of the week for the
    Recurrence
    . All days are selected by default.
  8. From the
    Start Date
     and
    Start Time
     fields, select when to begin tracking.
  9. From the
    End Date
      and
    End Time
     fields, select when to stop tracking, or select
    No End Date
    .
  10. Optionally, select
    Enforce geolocation (No Opt-out)
    . If this option is selected, the end user does not receive the opt-out option on the mobile app when tracking begins.
  11. Click
    Save
    .