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  2. BlackBerry AtHoc
  3. 7.18
  4. Incoming Alerts in the Inbox
  5. Configure mobile alert settings
  6. Create a field report for the mobile app

Create a field report for the mobile app

When a mobile user sends a field report, they can choose from a list of report types. These field reports types can trigger an alert template.
  1. In the navigation bar, click Settings icon.
  2. In the
    Basic
     section, click
    Mobile Alert Settings
    .
  3. On the
    Mobile Alerts Settings
     screen, on the
    Event Rules
     tab, click
    New
    .
  4. On the
    Event Rule details
     screen, add or select values in the following fields:
    • Title
      : Enter a descriptive label that identifies the field report.
    • Message
      : Optionally, enter the default message you want to appear in the message field. This text can be edited by end users prior to them sending the field report.
    • Icon
      : Select the specific icon you want to use on maps to represent the event report.
    • Default Severity
      : Select the default severity of the field report. Severity options include High, Moderate, Low, Informational, or Unknown. End users can change the severity prior to sending the report.
    • Run Alert Template
      : Select an alert template to be published when a user sends the field report. Only alert templates that are ready to be published are displayed.
  5. Click
    Save
    .
  6. Optionally, repeat steps 3 through 5 to add additional report types that end users can access when preparing to send an event report.