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Reply through the Alert Details section

Replying to an alert from the Alert Details section is more appropriate for alerts that contain attachments, maps, or complex or detailed responses.
  1. In the navigation bar, click
    Alerts
    >
    Inbox
    .
  2. In the
    Inbox
    , locate the alert that you want to reply to.
  3. Click anywhere in the alert row. The details of the alert appear in the right pane.
  4. Click
    Reply
    at the top of the details section.
    The
    Reply
    button is disabled if the alert does not require a response, if it has expired, or if you have already responded to it.
    A pop-up screen appears listing the response options for the alert with the first option already selected by default.
  5. Select a response option, and then click
    Reply Now
    .