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  2. BlackBerry UEM 12.21
  3. Monitoring and reporting
  4. Using log files
  5. Logging phone call and SMS/MMS activity
  6. Log phone call and SMS/MMS activity

Log phone call and SMS/MMS activity

In an on-premises environment, you need only to set the appropriate IT policy rules to log SMS/MMS and phone activity.
To log SMS/MMS and phone activity in a
BlackBerry UEM Cloud
 environment, the
BlackBerry Connectivity Node
 must be installed and activated. See Installing BlackBerry Connectivity Node instances.
  1. In the management console, on the menu bar, click
    Policies and profiles
    .
  2. Click
    Policy > IT policies
    .
  3. Click the IT policy that is applied to the device.
  4. Click  The Edit icon.
  5. Perform one of the following to select the IT policy rules for the activities that you want to log:
    • In an on-premises environment, on the
      Android
       tab, select one or both:
      • Send SMS/MMS logs to
        UEM
      • Send phone logs to
        UEM
    • In a
      BlackBerry UEM Cloud
       environment, on the
      Android
       tab, select one or both:
      • Send SMS/MMS logs to the
        BlackBerry Connectivity Node
      • Send phone logs to the
        BlackBerry Connectivity Node
  6. Click
    Save
    .