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  2. BlackBerry UEM 12.21
  3. Monitoring and reporting
  4. Using log files
  5. Managing BlackBerry UEM log files

Managing
BlackBerry UEM
 log files

The features for managing log files described in this section are available in an on-premises environment but are not available in
BlackBerry UEM Cloud
.
The size of the log files varies depending on the number of users and devices in your
UEM
 environment and their level of activity. If you have
UEM
 on-premises, it is a best practice to monitor and control the amount of disk space used by the log files. To prevent them from taking up too much disk space, you can specify a maximum file size and debug level for the log files.
You can configure logging settings at the following levels:
  • Global logging settings: These settings apply to all the
    UEM
     instances in your organization that share the same database. These settings include the destination of the syslog messages and the maximum size for the log files.
  • Per-user logging settings: These settings allow you to enable payload logging for individual user accounts for a specified length of time for troubleshooting purposes.
  • Instance logging settings: These settings apply only to the
    UEM
     instance that you select and they override global settings. These settings include enabling the option of a local location for log files and logging level.