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  1. BlackBerry Docs
  2. BlackBerry UEM 12.21
  3. Monitoring and reporting
  4. Using log files
  5. Managing BlackBerry UEM log files
  6. Configure global logging settings

Configure global logging settings

These settings are not included in
BlackBerry UEM Cloud
.
  1. In the management console, on the menu bar, click
    Settings
     >
    Infrastructure
     >
    Logging
    .
  2. Expand
    Global logging settings
     and configure the following settings as required for your organization's environment:
    Task
    Steps
    Route system events to a syslog server.
    1. Select the
      SysLog
       checkbox.
    2. Type the host name and port number for the seyslog server where you want to route the
      BlackBerry UEM
       log events.
    Specify a location on the server instance where the
    BlackBerry UEM
     component log files are stored.
    Select the
    Enable local file destination
     checkbox.
    Enable the ability to compress the folder containing the log files.
    Select the
    Enable logging folder compression
     checkbox.
    Enable advanced logging of server-to-device communications for troubleshooting.
    Select the
    Enable MDM payload logging
     checkbox.
    You can choose to enable MDM payload logging only for specific user accounts. For more information, see Configure per-user logging.
    Enable payload logging for the
    BlackBerry Dynamics
     infrastructure.
    Select the
    Enable CAP payload logging
     checkbox.
    Enable the ability to audit only UEM/SQL communication without enabling debug logging.
    Select the
    Enable SQL logging
     checkbox.
    Enable the logging of REST calls outbound from
    BlackBerry UEM Core
    .
    Select the
    Enable HTTP payload logging
     checkbox.
    Set a maximum size limit for the
    BlackBerry UEM
     component log files.
    In the
    Maximum server log file size
    field, specify the maximum size, in MB, that each log file can reach.
    When a log file reaches the maximum size,
    BlackBerry UEM
     starts a new instance of the log file.
    Set the maximum server log file age for the
    BlackBerry UEM
     component log files.
    In the
    Maximum server log file age
     field, specify the maximum number of days to keep the server log files before they are deleted.
    If you do not specify a value, the log files are not deleted.
    Specify a network destination path for
    Android
     device log files.
    In the
    Device log network location
     field, type the UNC path where you want to store activity log files that you retrieve from devices using the management console.
    Specify the maximum device app audit log file size.
    In the
    Maximum device app audit log file size
     field, specify the maximum size, in MB, that the device app audit log file can reach.
    Specify the maximum device app audit log file age.
    In the
    Maximum device app audit log file age
     field, specify the maximum number of days to keep the device app audit log files before they are deleted.
    If you do not specify a value, the log files are not deleted.
    Specify an override for a service that is being logged.
    To add an override:
    1. In the
      Service logging override
       table, click The Add icon and select a service.
    2. From the
      Logging Level
       drop-down list, select the logging level.
    To delete an override, click The Remove icon next to the service.
  3. Click
    Save
    .