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Sending and receiving work data using a VPN or work
Wi-Fi
network

Devices that have VPN or
Wi-Fi
profiles configured by you or by the users, may be able to access your organization's resources using your organization's VPN or work
Wi-Fi
network. To use your organization's VPN, users with an
Android
device with the
MDM controls
activation type or
Samsung Knox Workspace
must manually configure a VPN profile on their devices.
This diagram shows how data can travel when a device connects to your organization's resources using your organization's VPN or work
Wi-Fi
network.
Diagram showing how data can travel when a device connects to your organization's resources using your organization's VPN or work Wi-Fi network.
The following table describes when devices use your organization's VPN or work
Wi-Fi
network to connect to your organization's network.
Device type
Description
Android Enterprise
devices and
Knox Workspace
devices
By default,
Android Enterprise
and
Knox Workspace
devices use your organization's VPN or work
Wi-Fi
network to send and receive work data only when
BlackBerry Secure Connect Plus
is not enabled.
Windows
and
macOS
devices, and
Android
devices with the
MDM controls
activation type
Windows
and
macOS
devices and
Android
devices with the
MDM controls
activation type your organization's VPN or work
Wi-Fi
network to send and receive work data. To use your organization's VPN,
Android
device users must manually configure a VPN profile on their devices.
iOS
iOS
devices use your organization's VPN or work
Wi-Fi
network to send and receive
Exchange ActiveSync
data if the
BlackBerry Secure Gateway
is not enabled. All other work data uses your organization's VPN or work
Wi-Fi
network.