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Obtaining an APNs certificate to manage
iOS
and
macOS
devices

APNs is the Apple Push Notification Service. You must obtain and register an APNs certificate if you want to use
BlackBerry UEM
to manage
iOS
or
macOS
devices. If you set up more than one
UEM
domain, each domain requires an APNs certificate.
You can obtain and register the APNs certificate using the first login wizard or by using the external integration section of the management console.
Each APNs certificate is valid for one year. The management console displays the expiry date. You must renew the APNs certificate before the expiry date, using the same
Apple
ID that you used to obtain the certificate. You can note the
Apple
ID in the management console. You can also create an email event notification to remind you to renew the certificate 30 days before it expires. If the certificate expires, devices do not receive data from
UEM
. If you register a new APNs certificate, device users must reactivate their devices to receive data.
It is a best practice to access the administration console and the
Apple
Push Certificates Portal using the
Google Chrome
browser or the
Safari
browser. These browsers provide optimal support for requesting and registering an APNs certificate.
To obtain and register an APNs certificate, perform the following actions:
Step
Action
Step 1
Step 2
Step 3