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Connect
BlackBerry UEM
to the mirror database

You must repeat this task on every computer that hosts a
BlackBerry UEM
instance.
  • Verify that the mirror server is running.
  • You can complete this task using the
    BlackBerry UEM
    Configuration Tool, or you can update the database properties file manually using the instructions below. If you want to use the
    BlackBerry UEM
    Configuration Tool, visit support.blackberry.com/community to read article KB36443. In the "Updating the
    BlackBerry UEM
    database properties" section, follow the instructions to enable SQL mirroring and provide the FQDN of the mirror server.
  1. On the computer that hosts the
    BlackBerry UEM
    instance, navigate to
    <drive>
    :\Program Files\BlackBerry\UEM\common-settings.
  2. In a text editor, open
    DB.properties
    .
  3. In the section
    optional settings to use failover
    , after
    configuration.database.ng.failover.server=
    , type the FQDN of the mirror server (for example,
    configuration.database.ng.failover.server=mirror_server.domain.net
    ).
  4. If necessary, perform one of the following actions:
    • If you specified a named instance for the principal database during installation, and the mirror database uses the default instance, delete the value after
      configuration.database.ng.failover.instance=
      .
    • If the principal database uses a default instance and the mirror database uses a named instance, after
      configuration.database.ng.failover.instance=
      , type the named instance.
  5. Save and close
    DB.properties
    .
  • Restart the
    BlackBerry UEM
    services.
  • Repeat this task on every computer that hosts a
    BlackBerry UEM
    instance.
  • Verify that each computer that hosts a
    BlackBerry UEM
    instance can connect to the mirror server using the server shortname.