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Migrating users, devices, groups, and other data from a source server

You can use the
BlackBerry UEM
management console to migrate users, devices, groups, and other data from the following source servers:
  • BlackBerry UEM
    (on-premises)
  • Good Control
    (standalone)
If you want to migrate users, devices, groups, and other data from a
BES10
source server, you must migrate to
BlackBerry UEM
version 12.9, then upgrade to
BlackBerry UEM
version 12.11, and then upgrade to version 12.14, and then upgrade to version 12.16. Direct migration from
BES10
to
BlackBerry UEM
version 12.10 and later is not supported.
For information about migrating
BlackBerry Dynamics
users and devices in batches using .csv files, visit support.blackberry.com/community to read article 49442.
To migrate users, devices, groups, and other data, perform the following actions:
Step
Action
Step 1
Step 2
Step 3
Step 4
For migrations from a
BlackBerry UEM
source server with
BlackBerry Dynamics
apps enrolled, or from a
Good Control
source server, Complete policy and profile migration for BlackBerry Dynamics-activated users.
Step 5
Step 6