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Configuring
BlackBerry UEM
for the first time

The following table summarizes the initial configuration tasks covered in this guide. Use this table to determine which configuration tasks you should complete. After you complete the appropriate tasks, you are ready to set up administrators, create and manage users and groups, set up device controls, and activate devices.
Task
Description
You can replace the default self-signed certificates used by
BlackBerry UEM
to authenticate communication between various
UEM
components and with devices.
You can configure
BlackBerry UEM
to send data through a TCP proxy server before it reaches the
BlackBerry Infrastructure
. You can also configure
BlackBerry UEM
to send data through an HTTP proxy before it reaches the
BlackBerry Dynamics NOC
.
If your organization uses a proxy server for connections between servers inside your network, you may need to configure server-side proxy settings to allow the
BlackBerry UEM Core
to communicate with remote instances of the management console.
You can connect
BlackBerry UEM
to one or more company directories, such as
Microsoft Active Directory
or an LDAP directory, so that
BlackBerry UEM
can access user data to create user accounts.
If you want
BlackBerry UEM
to send activation emails and other notifications to users, you must specify the SMTP server settings that
BlackBerry UEM
can use.
To retain database service and data integrity if issues occur with the
BlackBerry UEM
database, you can install and configure a failover database that serves as a backup to the principal database.
If you want to use
BlackBerry UEM
to deploy
iOS
and
Android
apps managed by
Microsoft Intune
or if you want to manage
Windows 10
apps in
BlackBerry UEM
, connect
BlackBerry UEM
to
Microsoft Azure
.
If you want to manage and send data to
iOS
or
macOS
devices, you must obtain a signed CSR from
BlackBerry
, use it to obtain an APNs certificate from
Apple
, and register the APNs certificate with the
BlackBerry UEM
domain.
If you want to use the
BlackBerry UEM
management console to manage
iOS
devices that your organization purchased from
Apple
for DEP, you must configure this feature.
To support
Android Enterprise
devices, you need to configure your
Google Workspace
or
Google Cloud
domain to support third-party mobile device management providers and configure
BlackBerry UEM
to communicate with your
Google Workspace
or
Google Cloud
domain.
You can simplify the process for activating
Windows 10
devices by making configuration changes to your network so that users don't need to type a server address.
You can use the management console to migrate users, devices, groups, and other data from a source on-premises
BlackBerry UEM
or
Good Control
(standalone).
You can configure settings that are specific to
BlackBerry Proxy
and
BlackBerry Dynamics
apps.
You can create a connection between
Cisco ISE
and
BlackBerry UEM
so that
Cisco ISE
can retrieve device data from
BlackBerry UEM
and enforce network access control policies.