Installing or upgrading the BlackBerry Secure Connect Plus component in a cloud environment
BlackBerry Secure Connect Plus
component in a cloud environmentWhen you install the
BlackBerry Connectivity Node
, the setup process also installs the BlackBerry Secure Connect Plus
component on the same computer. If you upgrade the BlackBerry Connectivity Node
to the latest version and BlackBerry Secure Connect Plus
is not installed, the upgrade process installs BlackBerry Secure Connect Plus
. If BlackBerry Secure Connect Plus
was installed previously, the process upgrades BlackBerry Secure Connect Plus
to the latest version.For instructions to install or upgrade the
BlackBerry Connectivity Node
, see "Installing and upgrading the BlackBerry Connectivity Node" in the BlackBerry UEM Cloud
Configuration content. You must activate the BlackBerry Connectivity Node
before you can enable BlackBerry Secure Connect Plus
.You have the option to route the data that travels between
BlackBerry Secure Connect Plus
and the BlackBerry Infrastructure
through a TCP proxy server (transparent or SOCKS v5). You can configure the proxy settings using the BlackBerry Connectivity Node
management console (General settings > Proxy).If you specify proxy information that is not valid,
BlackBerry Secure Connect Plus
stops running and cannot restart. If this issue occurs, correct the proxy information and restart the BlackBerry UEM
- BlackBerry Secure Connect Plus
service in the Windows
Services.You can install a second
BlackBerry Connectivity Node
for redundancy. Both instances of BlackBerry Secure Connect Plus
run and process data. Data is load-balanced across both instances. If a device is using a secure tunnel and the current BlackBerry Secure Connect Plus
instance becomes unavailable, the BlackBerry Infrastructure
assigns the device to the other instance. The device resumes use of the secure tunnel with minimal disruption.