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  1. BlackBerry Docs
  2. BlackBerry UEM 12.18
  3. Administration
  4. Securing network connections
  5. Using BlackBerry Secure Connect Plus for connections to work resources
  6. Enable BlackBerry Secure Connect Plus

Enable
BlackBerry Secure Connect Plus

To allow devices to use
BlackBerry Secure Connect Plus
, you must enable
BlackBerry Secure Connect Plus
 in an enterprise connectivity profile and assign the profile to users and groups.
When the enterprise connectivity profile is applied to the device after activation,
BlackBerry UEM
 installs the
BlackBerry Connectivity
 app on the device (for
Android Enterprise
 devices, the app is installed automatically from
Google Play
; for
iOS
 and
iPadOS
 devices, the app is installed automatically from the
App Store
).
BlackBerry
 releases new versions of the app to support new features and enhancements. For instructions on upgrading the app, and to learn about the latest known and fixed issues, see the
BlackBerry Connectivity
 app Release Notes.
  1. In the management console, on the menu bar, click
    Policies and Profiles
    .
  2. Click
    Networks and connections > Enterprise connectivity
    .
  3. Click The Add icon.
  4. If you created and configured one or more server groups to direct
    BlackBerry Secure Connect Plus
     traffic to a specific regional path to the
    BlackBerry Infrastructure
    , in the
    BlackBerry Secure Connect Plus server group
     drop-down list, click the appropriate server group.
  5. Configure the appropriate values for the profile settings for each device type. For more information about each profile setting, see Enterprise connectivity profile settings.
  6. Click
    Add
    .
  7. Assign the profile to groups or user accounts.
  8. If you configured per-app VPN for
    iOS
     and
    iPadOS
     devices, when you assign an app or app group, associate it with the appropriate enterprise connectivity profile.
  • On
    Android Enterprise
     and
    Samsung Knox Workspace
     devices, the
    BlackBerry Connectivity
     app prompts users to allow it to run as a VPN and to allow access to private keys on the device. Instruct users to accept the requests.
    iOS
    ,
    iPadOS
    ,
    Android Enterprise
     and
    Knox Workspace
    device users can open the app to view the status of the connection. No further action is required from users.
  • If you created more than one enterprise connectivity profile, rank the profiles.
  • If you are troubleshooting a connection issue with an
    iOS
    ,
    iPadOS
    ,
    Android Enterprise
     or
    Knox Workspace
     device, the app allows the user to send the device logs to an administrator's email address (the user enters an email address that you must provide). Note that the logs are not viewable with Winzip. It is recommended to use another utility such as 7-Zip.