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Activate a shared device

Before users can check out shared devices, you must activate them. The
User privacy - User enrollment
activation type is not supported.
Verify that the
BlackBerry Dynamics
profile that is assigned to the shared device group does not have the
Enable UEM Client to enroll in BlackBerry Dynamics
option selected. Verify that the same profile is also assigned to the user account that owns the shared device group.
  1. On the menu bar, click
    Dedicated devices > Shared device groups
    .
  2. Search for a shared device group.
  3. In the search results, click the name of the shared device group.
  4. Click
    Device activation
    to view the server address and activation username and password.
  5. Use the device activation information to activate the device. For more information, see Activating iOS devices.
Verify that the activated device is displayed in the
Shared devices
section.
BlackBerry UEM
uses the group name to generate the device name and adds a number. For example, if the group name is Example, the first device that you activate is named Example 01.