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  1. BlackBerry Docs
  2. BlackBerry UEM 12.17
  3. Administration
  4. Managing users and groups
  5. Creating and managing user accounts
  6. Send an email to users

Send an email to users

You can send an email to one or more users directly from the management console. The users must have an email address associated with their account.
If you have an on-premises environment, you can configure the email address that the email is sent from in the SMTP server settings.
To send an email to multiple users, you must be assigned an administrative role that has the "Send email to users" permission.
  1. On the menu bar, click 
    Users
    .
  2. Select the 
    All users
     or 
    Managed devices
     tab.
  3. Perform one of the following tasks:
    Task
    Steps
    Send an email to one user
    1. Search for a user account.
    2. In the search results, click the name of the user account.
    3. Click The Send message icon.
    4. Optionally, click 
      CC 
       and enter one or more email addresses (separated by commas or semicolons) to copy the email to yourself or others.
    Send an email to multiple users
    1. Select the check box for each user that you want to send an email to.
    2. Click The Send message icon.
    3. Optionally, click 
      To
       or 
      CC 
       and enter one or more email addresses (separated by commas or semicolons) to send or copy the email to yourself or others.
  4. Enter a subject and message.
  5. Click 
    Send
    .