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Troubleshooting mailbox migration

After the mailbox migration is complete, if some of your organization’s users encounter any issues such as the
Active Directory Authentication Libraries (ADAL) form not displaying, you can try to enforce app configuration. In the app configuration for
BlackBerry Work
, on the Basic Configuration tab, select the Enforce App Configuration option. This option ensures that Modern Authentication, EAS/EWS endpoints, and the
Microsoft Office 365
settings configured in the app configuration profile are applied.
recommends that you copy your organization’s app configuration, select the
Enforce App Configuration
option, and apply the app configuration only to the affected users.