- What are BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks?
- Steps to manage BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks with BlackBerry UEM
- System requirements
- Configuring your BlackBerry UEM environment to support BlackBerry Dynamics apps
- Make BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks available to users
- Managing BlackBerry Work
- Configure BlackBerry Work app settings
- Configure BlackBerry Work connection settings
- Configuring Kerberos for BlackBerry Work
- Allow BlackBerry Work to synchronize with your mail server when BlackBerry Work is in the background
- Steps to configure email notifications for BlackBerry Work
- Configure email notifications for BlackBerry Work
- Grant application impersonation permission to the service account
- Enable Microsoft Graph API to allow BEMS Cloud to communicate with Microsoft Office 365
- Obtain an Entra app ID for BEMS with client secret authentication
- Obtain an Entra app ID for BEMS with credential or passive authentication
- Obtain an Entra app ID for BEMS with certificate-based authentication
- Associate a certificate with the Entra app ID for BEMS
- Create a trusted connection between BEMS Cloud and Microsoft Exchange Server
- Replace or delete the trusted connection SSL certificates
- Configure the password expiration warning message
- Add Read permission to the account used to authenticate to the LDAP server
- Configure email notifications for BlackBerry Work
- Migrating a BlackBerry Work mailbox from an on-premises Microsoft Exchange Server to Microsoft Office 365
- Turning off notifications outside of work hours
- Best practice: Enabling autodiscovery
- File types supported by BlackBerry Work
- Configure BlackBerry Tasks and BlackBerry Notes app settings
- Installing and activating BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks
- Install the apps when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated on the iOS device
- Install and activate the apps using an access key, activation password, or QR code on an iOS device
- Install the apps when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated on an Android device
- Install and activate the app using an access key, activation password, or QR code on the Android device
- Configure a third-party identity provider for activating BlackBerry Dynamics apps on a device
- Set up support for Skype for Business
- Set up support for the BEMS-Presence service in Non-trusted Application Mode
- Configure Entra ID conditional access
- Configuring email classifications
- Troubleshooting
- BlackBerry Docs
- BlackBerry Work 3.15
- BlackBerry Work, Notes, and Tasks Administration Guide for BlackBerry UEM
- Troubleshooting
- Monitoring the performance of the BlackBerry Work app
- View a performance alert for a single device
View a performance alert for a single device
Instead of viewing a list of performance alerts based on date and alert type, you can also view all of the performance alerts for a single device in the last 24 hours. If there are performance alerts for a device, a caution icon appears on the device tab and a message is displayed that tells you how many alerts have been detected on the device.
- On the menu bar, clickUsers > Managed devices.
- Search for a user account.
- In the search results, click the name of the user account.
- Select the device tab for the device that you want to view alerts for. A device with performance alerts or compliance violations is flagged with a caution icon.
- If there are performance alerts for the device, clickView allbeside the performance alert message to view the list of performance alerts for that device.