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Generate a diagnostics report on

You can ask users to generate a diagnostics report and then email the results.
Provide the following instructions to users:
  1. Tap The BlackBerry Dynamics launcher icon to open the
    BlackBerry Dynamics Launcher
  2. Tap The Settings icon.
  3. In the Support section, tap
    Run Diagnostics
  4. Tap
    Start Diagnostic
  5. Click
  6. When the diagnostics complete, click
    Share logs
    to send an email with the report details.