- What are BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks?
- Steps to manage BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks with BlackBerry UEM
- System requirements
- Configuring your BlackBerry UEM environment to support BlackBerry Dynamics apps
- Make BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks available to users
- Managing BlackBerry Work
- Configure BlackBerry Work app settings
- Configure BlackBerry Work connection settings
- Configuring Kerberos for BlackBerry Work
- Allow BlackBerry Work to synchronize with your mail server when BlackBerry Work is in the background
- Steps to configure email notifications for BlackBerry Work
- Configure email notifications for BlackBerry Work
- Grant application impersonation permission to the service account
- Enable Microsoft Graph API to allow BEMS Cloud to communicate with Microsoft Office 365
- Obtain an Entra app ID for BEMS with client secret authentication
- Obtain an Entra app ID for BEMS with credential or passive authentication
- Obtain an Entra app ID for BEMS with certificate-based authentication
- Associate a certificate with the Entra app ID for BEMS
- Create a trusted connection between BEMS Cloud and Microsoft Exchange Server
- Replace or delete the trusted connection SSL certificates
- Configure the password expiration warning message
- Add Read permission to the account used to authenticate to the LDAP server
- Configure email notifications for BlackBerry Work
- Migrating a BlackBerry Work mailbox from an on-premises Microsoft Exchange Server to Microsoft Office 365
- Turning off notifications outside of work hours
- Best practice: Enabling autodiscovery
- File types supported by BlackBerry Work
- Configure BlackBerry Tasks and BlackBerry Notes app settings
- Installing and activating BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks
- Install the apps when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated on the iOS device
- Install and activate the apps using an access key, activation password, or QR code on an iOS device
- Install the apps when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated on an Android device
- Install and activate the app using an access key, activation password, or QR code on the Android device
- Configure a third-party identity provider for activating BlackBerry Dynamics apps on a device
- Set up support for Skype for Business
- Set up support for the BEMS-Presence service in Non-trusted Application Mode
- Configure Entra ID conditional access
- Configuring email classifications
- Troubleshooting
Enable BlackBerry Work monitoring
BlackBerry Work
monitoringTo enable
BlackBerry Work
monitoring, you must configure the app configuration that is assigned to it.- On the menu bar, clickApps.
- Click theBlackBerry Workapp that you want to monitor.
- On theBlackBerry Dynamicstab, in the App configuration table, click the name of the app configuration that you want to edit.
- On thePerformance Reportingtab, configure any of the following:
- Enable Performance Reporting: Specify whether to monitor performance of theBlackBerry Workapp.
- HTTP Connection Error: Specify whether to report HTTP connection errors betweenBlackBerry Workand the specified application servers.
- HTTP Response Time: Specify whether to report HTTP responses that are taking longer than the specified time. Enter the application server addresses to monitor.
- HTTP Status Code: Specify whether to report a specified HTTP status code. Enter the application server addresses to monitor.
- Don't send reports for duration (in seconds): Specify the amount of time to wait before sending another report.
- ClickSave.