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View sent notifications

  1. Log in to BlackBerry 
     as an administrator.
  2. On the left pane, click 
  3. Click 
    Date range
     to expand the date range filter and choose a date option.
  4. Click 
     to expand the status filter and select 
    , or both.
  5. Optionally, click 
     to expand the severity filter. Select one or more severity levels (High, Moderate, Low, Information, and Unknown) to filter the displayed notifications by severity.
  6. Click 
    . The Notifications pane refreshes according to the options you selected.
  7. Optionally, click Right arrow iconto copy the selected notification and make it available as a new notification. The 
    Forward notification
     window opens with the Title and Body text prepopulated with the text from the original notification. Select the target recipients and delivery methods to send a new notification.
  8. Click a notification to view additional information. The notification report appears and includes the following information:
    • The date and time the notification was sent
    • The 
       username of the person who sent the notification
    • The status of the notification (live or ended)
    • The severity of the notification
    • The number of targeted users and groups
    • The number of messages sent to users
    • The number of messages not sent to users, and a breakdown of why the message was not sent
    • A link to view tracking details
    • A bar chart that shows the number of notifications sent by each of the specified delivery methods (email, phone, and text messaging)
  9. Optionally, click 
    View Tracking Details
     to open the Tracking Details page, which displays the names of the targeted users, their device types, device details, delivery status, and delivery date.
  10. Optionally, click (Refresh icon) to update the notification report. The report refreshes automatically every 60 seconds.