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  7. Respond to an event on behalf of your dependents

Respond to an event on behalf of your dependents

You can respond to an event on behalf of your dependents from your Self Service Inbox.
  1. Click 
    Inbox
     in the top navigation bar. The Inbox appears, displaying your alerts and events.
  2. Click the event that you want to respond to on behalf of your dependents.
    Click The Clock icon to view the Dependents Status History for the event. This option is visible only for dependents who have a status.
  3. On the event details page, in the 
    Update Status
     section, click The Edit icon in the row for your dependent.
  4. On the 
    Affected Users
     window, select a status from the 
    Status
     list.
  5. Optionally, add a comment about the status of your dependent in the 
    Comments
     field.
  6. Click 
    Apply
    . The event details page refreshes and displays the updated status of your dependent in the 
    Update Status
     section.
  7. Optionally, repeat Steps 3 through 6 to update the status of additional dependents.
  8. Click 
    Back
     to return to the Inbox.