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  4. Self Service User Guide
  5. BlackBerry AtHoc Self Service application
  6. Inbox
  7. Filter the Inbox
  8. Filter the Inbox by date

Filter the Inbox by date

To filter the Inbox so that it displays only alerts or events that fall within a specified date range, complete the steps outlined below. If you want to include all alerts and events up to a specific date or all alerts and events on or after a specific date, you can leave the other date range field blank and create an open-ended filter. For example, a filter set to 
Show alerts between 09/01/2013 and MM/dd/yyyy
 includes all alerts that took place on or after September 1, 2013 up to and including the current date. Similarly, a filter set to 
Show alerts between MM/dd/yyyy and 09/01/2014
 includes all alerts that took place up to and including September 1, 2014.
  1. Click 
    Inbox
     in the top navigation bar. The Inbox then appears, displaying your alerts and events.
  2. Click 
    Advanced
     beside the search field to expand it.
  3. In the first field in the 
    Sent
     section, enter the month, date, and year that you want to use as the starting point of the date range.
    You can also click Calendar icon and select the date you want from the calendar that pops up. To navigate to a different month, click Previous arrow  and Previous arrow. To navigate to a different year, click the current year and then use the Previous arrow and Next arrow arrows to move to the year you want.
  4. In the second field in the 
    Sent
     section, enter or select the month, date, and year that you want to use as the ending point of the date range.
  5. Click 
    Apply
    .
    The Inbox refreshes to display only those alerts and events that fall within the range you specified.