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  3. BlackBerry AtHoc 7.9
  4. Self Service User Guide
  5. BlackBerry AtHoc Self Service application
  6. Inbox
  7. Respond to an event from the Inbox

Respond to an event from the Inbox

  1. Click 
    Inbox
     in the top navigation bar. The Inbox appears, displaying your alerts and events.
  2. Click the event you want to reply to.
    Click The Clock icon to view the Status History for the event. This option is visible only for users who have a status.
  3. On the event details page, in the 
    Update My Status
     section, click The Edit icon.
  4. On the 
    Affected Users
     window, select your status from the list.
  5. Optionally, add text in the 
    Comments
     field.
  6. Click 
    Apply
    . The event details page refreshes and displays your updated status in the 
    Update Status
     section.
  7. Click 
    Back
     to return to the Inbox.