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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. 7.19
  4. Plan and Manage Enterprise Organizations
  5. Manage users in the enterprise or super enterprise
  6. Enable enterprise features
  7. Enable user uniqueness

Enable user uniqueness

Before enabling user uniqueness at the super enterprise level, all sub enterprises must have user uniqueness enabled. Once user uniqueness is enabled on the super enterprise, enterprise features such as user move and organization subscription are automatically inherited to the sub enterprises and the options to enable them are disabled on the sub enterprises.
  1. Change to the super enterprise or enterprise organization.
  2. In the navigation bar, click Settings icon.
  3. On the
    Settings
     screen, in the
    Basic
     section , click
    General Settings
    .
  4. In the
    Enterprise Features
     section, click
    Check Readiness
     beside Enterprise Features. The system checks for user uniqueness (no users have the same username or mapping ID.)
    If the system finds duplicate users, the Duplicate Users Found window opens and provides a list of duplicate users, their usernames, mapping IDs, and organizations. You must modify any duplicate usernames or mapping IDs to proceed with enabling user uniqueness.
    Click
    Export to Excel
     to download and save the list of duplicate users. After you update the duplicate users, run the duplicate user check again. If no duplicate users are found, a Check Passed message displays. Click
    Close
     to return to the
    General Settings
     page. The Check Readiness button is replaced by an
    Enable
     check box.
  5. Select the
    Enable
     check box.
  6. Click
    Save
    .